University of Wisconsin Help Desk Knowledgebase


 ADVANCED

SFS - Service Description


This document gives an overview of Shared Financial System (SFS).

Background

The Shared Financial System (SFS) is the financial system of record for all University of Wisconsin System campuses. SFS contains the following business functionality:

Each campus utilizes the functionality that meets their needs. All campuses use the general ledger functionality.

The PeopleSoft Login and Client Support web pages can be found here: http://sfs.doit.wisc.edu/support/. Further information about SFS can be found at the UW System Administration's website for SFS.

Support Conditions

SFS support is available to all authorized users of the SFS system. Support is divided into two main categories: functional and technical. Functional support includes help with data issues, running processes, and the functionality of the SFS system. See SFS - Help with "How To" Questions and Contact Information for more information.

Technical support includes IAA login issues, browser support, system availability, and infrastructure. Please contact the DoIT Help Desk at 608-264-4357 (HELP) or help@doit.wisc.edu for assistance with these issues.

Availability

The SFS system is generally available 24x7. There is a defined maintenance window on Sunday mornings from 5AM-NOON. This window will be used for hardware and software upgrades. The maintenance window is not used every week. Please see SFS and WISDM Availability for current information.



Keywords: sfs shared financial system product overview summary general information supported conditions availability background handling Service DescriptionDoc ID: 4387
Owner: Eric G.Group: Help Desk
Created: 2006-01-17Updated: 2009-06-28

Did this document help you to answer your question?