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Knowledge Base documents/news
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NetID - What is a NetID?
Windows - Disabling Startup Programs
Mac OS X - Using Disk Utility to Repair a Disk
Web Browsers - Clearing Cookies
NetID - Account Utilities
Mac OS X - Resetting a Forgotten Account Password
Microsoft PowerPoint - Supported Video Formats
NetID - Activating Your Account
Mac OS X - Force Ejecting a CD
Windows XP - Running Checkdisk from a Boot CD
Mac OSX - Linksys Wireless Home Router Configuration Self-Help
Windows Vista - Application Compatibility Issues
Windows - DOS Commands
Mail.app - Importing from Outlook and Outlook Express
WiscMail - Using a Native Client
Campus Tools to Work Remotely
Symantec Products - Installation Instructions
Symantec Antivirus - DoScan.exe Causes High CPU Usage
Windows 7 Student Select Activation
Safari - How to Delete Bookmarks
Chat with an Agent!
Excel - How to Merge cells
Learn@UW - WebDAV: Windows Vista Client Setup Instructions
Microsoft Excel - Column Labels Are Numbers Instead Of Letters
IAA Authentication Hub Frequently Asked Questions and Error Messages
Mac OS 9 - Blinking Question Mark at Startup
WiscMail (Web) - Problems | Bugs | Issues for New Web Client
Learn@UW - Special Characters for File and Folder Names
Windows XP - Error: The Windows Installer Service Could not be Accessed
Windows - Remote Procedure Call Service Terminated
Whitepages (Win) - Configuring Thunderbird for LDAP
Service Eligibilty
Microsoft Word - Enabling Macro Protection
Microsoft Excel 2000 - How to Make a Scatter-Plot Graph
Microsoft Word (Win)- Setting the Default Font, Font Size, and Margins
Firefox (Mac) - Managing Cookies
IAA - UW System Campuses Login Credentials Information
SmartPhone - Device Compatibility
WiscVPN (Win) - Downloading and Installing the WiscVPN AnyConnect Client
Mac OS X (10.4) - Finding the IP address and MAC address
Windows - How to take Screenshots
Streaming Media - FAQ What is Streaming Media
Help Desk - I need my Campus/Photo ID number
WiscCal (Mac) - Oracle Calendar Native/Desktop Client Installation
Learn@UW - Use of Special Characters in Passwords
RSS Feeds for DoIT Support Knowledgebase
Symantec Endpoint Protection (Vista) - Installation Instructions
Learn@UW - Default Content Enumeration Settings for a New Course
Streaming Media - Troubleshooting Viewing Live Stream
WiscMail - Importing "mbox" Mailboxes into Desktop Email Clients
Manual Uninstall of Symantec AntiVirus & Symantec Endpoint Protection Products
Windows 7 - Application Compatibility Issues
Web Browsers - Clearing Cache
Streaming Media - Playback url structure for Flash
Learn@UW - Possible Problem Posting Discussion Messages Using Internet Explorer
WiscMail - Configure SMTP Authentication To Use Port 587
Learn@UW - Recommended Software and Browsers
Internet Explorer - Runtime Error Workaround
WiscMail/WiscMail Plus - Supported Email Clients
NetID Login Service Documentation: Logout Procedure
WiscMail / WiscMail Plus / WiscCal / My UW-Madison / My WebSpace - Recommended Browsers
Transcript Request - Ordering Official Transcripts
Streaming Media - Uploading Windows Media Format Content via Windows File Sharing
Symantec Security Check (Win) - Detecting Viruses
Virus - HouseCall's Free Online Virus Scan
Streaming Media - Adding closed captioning to content on Mediastreamer
WiscMail/WiscMail Plus (iPhone/iPod Touch) - Configure Mail
Learn@UW - WebDAV Configuration for Macs
Web Accessibility - Captioning Video with 'World Caption' - Free Tool!
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Help Desk
, (608) 264-4357, help@doit.wisc.edu
Division of Information Technology
1210 W. Dayton St., Madison, Wisconsin
Copyright © 2009 The Board of Regents of the University of Wisconsin System