Learn@UW Madison Knowledgebase - Top Documents of the Week

Learn@UW - WebDAV: Windows Vista Client Setup Instructions

Tue, 27 May 2008 00:00:00 -0500

This document provides instructions to set up WebDAV for Learn@UW on a computer with the Windows Vista operating system.

Help Desk - DoIT Incident Impact 1 Level Definition for Campus Outages

Wed, 23 Aug 2006 00:00:00 -0500

Impact 1 is the highest priority support condition.

Learn@UW - Recommended Software and Browsers

Wed, 8 Oct 2008 00:00:00 -0500

This document contains the list of recommended systems and web browsers for use with Learn@UW. Please note that the information below is from the Software Vendor. Alternative and newer versions of the listed operating systems and browsers may or may not work properly with Learn@UW in certain cases, but there should be no expectation that they do. We will submit any reported problems to Desire2Learn for newer operating systems and browsers, such as Mac 10.5, Safari 3 and Firefox 3.

Desire2Learn is no longer supporting Netscape or Mozilla.

RSS Feeds for DoIT Support Knowledgebase

Mon, 15 Oct 2007 00:00:00 -0500

Subscribe to Help Desk's RSS (Really Simple Syndication) feeds to get support information delivered directly to your desktop!

RSS files need a reader tool to be useful. You have a choice of standalone applications or Web-based options. Among the popular RSS readers are NewsGator, SharpReader, FeedReader, NetNewsWire (MacOS X), and NewzCrawler.

To view one of our feeds in your RSS reader:

Copy the URL that corresponds to the topic that interests you.
Paste the URL into your reader.

Learn@UW - Special Characters for File and Folder Names

Wed, 15 Oct 2008 00:00:00 -0500

This document describes what special characters, besides letters and digits (A-Z, a-z, 0-9), are allowed in file and folder names. This applies to all tools in the Learn@UW application where files and folders may be uploaded or created: for example, the Dropbox and Locker tools.

Learn@UW - Resolving Problems When Using Internet Explorer 7

Mon, 25 Aug 2008 00:00:00 -0500

If you are experiencing problems using Internet Explorer 7, you may wish to try another supported browser. Refer to
3210.

Learn@UW - Using Audio and Video

Fri, 3 Oct 2008 00:00:00 -0500

This document summarizes known issues and recommends solutions for using audio and video in Learn@UW. It is intended for instructors or staff experienced in creating audio or video content or who have read and understood Learn@UW - Important Considerations When Using Audio and Video. For further assistance you may consider DoIT Academic Technology Consulting.

Learn@UW - Use of Special Characters in Passwords

Thu, 5 Oct 2006 00:00:00 -0500

This document describes what special characters, besides letters and digits (A-Z, a-z, 0-9), are allowed in passwords.

Learn@UW (UW-Madison Only) - eGrade Submission

Mon, 17 Nov 2008 00:00:00 -0600

The Learn@UW e-Grade process begins within the Learn@UW gradebook and ends with the grade approval process within My UW-Madison. There will be a 5-10 minute delay between steps. The approval process within My UW-Madison is the same process that will be used across campus for all courses.

Learn@UW (UW-Madison only) - Which login method to use?

Wed, 22 Oct 2008 00:00:00 -0500

Which login button should you choose on the Learn@UW homepage?