University of Wisconsin Knowledgebase

Welcome to the UW-Madison Libraries KnowledgeBase

This document gives an overview of how to effectively use the Search function of the DoIT Support Knowledgebase.

• To find a knowledgebase document, enter one or more keywords into the text box, separating each word with a space. Click on the 'Search' button or press Enter.

• Use descriptive and specific keywords, make sure they are correctly spelled, and avoid unnecessary punctuation. If you are looking for an exact match, try using a phrase and enclose the phrase in quotation marks.

• If searching using a single word yields too many unrelated topics, try adding another word or two. You may also use the drop-down menu to limit your search to one specific topic.

• If you want to exclude documents that contain a certain keyword, you can focus your search by putting a minus sign ("-") in front of that word. For example, email -thunderbird will find email documents that are not related to Thunderbird.

• If standard search doesn't help, try our Advanced search, which allows you to further tailor your query parameters to your needs.

If you've exhausted our tips and you still can't find what you're looking for, please feel free to contact us.