| No. | Document Title | ID | Updated | Views |
|---|---|---|---|---|
| 21 | UCCX 12.5 - Finesse Supervisor Layout | 109939 | 2021-07-13 | 2765 |
| 22 | UCCX 12.5 - Agent Training Documentation | 109877 | 2021-07-13 | 3465 |
| 23 | UCCX 12.5 - Agent Finesse Login/Logout | 109665 | 2021-06-17 | 6438 |
| 24 | UCCX 12.5 - Reporting for Supervisors Overview | 110143 | 2021-05-18 | 11561 |
| 25 | UCCX 12.5 - Selecting your preferred device for Finesse | 110661 | 2021-05-05 | 3599 |
| 26 | UCCX 12.5 - Queue Data | 110112 | 2021-04-06 | 2933 |
| 27 | UCCX 12.5 - Team Data | 110111 | 2021-04-06 | 1976 |
| 28 | UCCX 12.5 - Changing an agent state by a supervisor | 109960 | 2021-03-30 | 2202 |
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