Telephone Activity Report - Viewing your monthly report

This document has instructions on viewing the telephone activity reports (TAR). The TAR is a report of telephone charges.

**Please note that detailed reports for charges prior to May 2020 are no longer available due to a change in Telecom Management systems. 

Navigate to the Calero Pinnacle Website. Please disable any pop-up blockers for this site. Web Browsers - Popup Blockers

  1. Choose the Department Manger role (if not already chosen) by using the drop-down box in the upper-right corner of the browser window. 
    Role for TAR
  2. Navigate to Department Billing under the Billing Heading on the left side of the window.
    Billing Navigation
  3. Your most recent reports will display. Please note that the oldest report available from this system is May 2020.
  4. Click the hyperlink under Billing Date for the report you would like to see.
  5. A summary of the report will appear. To see, the detail. Click the view View Report button to generate a PDF report. Your report make take a few seconds to minutes to generate after clicking View Report
    Summary bill page
  6. You can download or print the detail report.
    Download or print report options

See Also:

If you need further help, please contact the DoIT Help Desk for assistance



Keywords:TAR bill invoice charges view display detail amount month calero pinnacle telephone billing bill charge invoice   Doc ID:101919
Owner:ELIZABETH C.Group:Voice Services
Created:2020-05-11 09:12 CDTUpdated:2021-06-01 16:07 CDT
Sites:DoIT Help Desk, Voice Services
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