WiscVPN - Troubleshooting the PaloAlto GlobalProtect Client (Linux)
This document resolves installation issues related to Global Protect.
- Uninstall the current version of GlobalProtect, then go to https://www.net.wisc.edu/vpn/clients/ and download/install the file labeled PanGPLinux-5.1.2-c26.tgz. This will update to version 5.1.2 of GlobalProtect.
- Once version 5.1.2 is installed (or if it is already installed on the computer), delete the ~/.GlobalProtect directory on the computer. If prompted to answer "Yes" or "No" when reconnecting after following this step, choose "Yes".
- If issues continue, navigate to /opt/paloaltonetworks/globalprotect on the computer and delete the file named tca.cer.