Google Meets - Accessibility & Usability Information KB
This document summarizes the accessibility and usability barriers of the Google Meets app identified during testing, as well as how to get help.
The Google Meets app is one of the campus supported web conferencing tools and is included in the Google Suite. This document summarizes the accessibility and usability barriers of the Google Meets App identified during testing, as well as how to get help.
Get help
If you are experiencing accessibility or usability barriers while attempting to meet with your SOAR Advisor and need to report a barrier or get assistance, call 608-262-4707 or email soar@studentlife.wisc.edu.
If you are using Google Meets for general web conferencing purposes contact the DoIT Help Desk for general assistance.
To view Google Meets service details see the Google Suite Service Page.
For Google Meets KB guides, see UW-Madison G Suite - Getting Started with Google Meet.
Student accessibility & usability barriers
The following information is provided to help people with disabilities know what potential barriers may exist with Google Meets.
Keyboard accessibility may be difficult for some users
There is a keyboard trap in Google Meets caused by opening the “meeting info” window. If the user is navigating via keyboard, they are unable to tab out of the window. A close function is unclear. Try using the “esc” button in order to close this window.
Chat function may be difficult to use for people who are colorblind or have low vision
The chat function in Google Meets has some text that fails color contrast accessibility and may be difficult to read for users who are blind or have low vision.