Departmental Support Customers - User Approve Workspace ONE Profile

DoIT Departmental Support utilizes VMware Workspace ONE to supplement our Mac management capabilities. Newly provided systems will have Workspace ONE pre-installed, however, some existing Mac installations may require the end-user approve the "Device Profile" required for Workspace ONE to function. This document provides steps for how end-users can do so.

1. Open System Preferences and select the Profile setting. The icon is usually on the right side of the fourth row.
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2. In the Device Profiles column on the left, select the profile labelled "Workspace Services."
test13. In the main column near the top select the "Approve..." button.

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4. Select Approve again on the confirmation pop-up.
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5. You should now see the word "Verified" in green in the main column of the Workspace Services profile.
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Keywords:
Departmental Support GDS SEAM WorkspaceONE DS AMP MDM endpoint management macOS OSX Apple Workspace ONE secure endpoint 
Doc ID:
103261
Owned by:
Kit P. in DoIT Departmental Support
Created:
2020-06-22
Updated:
2023-09-26
Sites:
DoIT Departmental Support, DoIT Help Desk, DoIT Staff