LastPass - What if I am Unable to Recover My Master Password?

Requesting a Master Password reset for your LastPass Enterprise account

If you are unable to recover your LastPass Enterprise Master Password using the  self-service recovery options, contact the DoIT Help Desk to request a Master Password reset. In order for this to option to be available, you must have recently logged into your Vault using a LastPass browser extension.


Please Note: Master Password recovery is not applicable for accounts using NetID Login.





Keywords:safe safety secure securing security encrypt encrypted encryption LastPass Last Pass lastpass last pass password passwords Password Passwords Manager manager Management management credential credentials secrets secret username usernames store stores stored storage storing vault vaults vaulting vaulted share shares sharing shared master Master NetID netid Net ID net id account accounts LogMeIn logmein personal premium Premium perk request enable opt opt-in opt-out service help support supported faq FAQ enterprise Enterprise free Free active activate email emails address uw-madison uw madison UW-Madison UW Madison campus available availability use user users usage folder folders note notes files files document documents documentation welcome provision forgot forget recover recovery reset   Doc ID:103578
Owner:Laura O.Group:UW LastPass
Created:2020-07-02 15:44 CDTUpdated:2020-07-07 07:26 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Help Desk Operations Team, DoIT Help Desk Training, DoIT IT Service Management, DoIT Staff, UW LastPass
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