Canvas - Known Issue - SCORM packages are only passing a grade of 0

This document describes a known issue in Canvas courses that use SCORM packages to record grades.


    When a SCORM assignment is created in a course, taking that assignment as a student in Google Chrome only returns a grade of 0, regardless of the score that was achieved through the SCORM assignment.

    Affected Courses:

    Affected Browsers:

    Desktop (MacOS/Windows 10/Linux):

    • Safari v.13.1 
    • Chrome v.84.0

    Mobile Browsers/Apps (iOS/Android):

    • Canvas Student App 
    • Chrome Mobile v.84 
    • Firefox mobile v.27 


    As of 7/22/2020, this issue is active. Instructure is working on a solution.


    • Supplement your SCORM package with a Canvas Quiz to mark progress.
    • Use Mozilla Firefox on desktop when interacting with SCORM courses

    Keywords:Learn@UW, alcohol edu, soar, non-timetable, tonight, package, external, student, training, import, grades, scores, results, assessment, browser, chrome, safari, mobile, app   Doc ID:104226
    Owner:Learn@UW Madison .Group:Learn@UW-Madison
    Created:2020-07-22 10:29 CSTUpdated:2020-07-22 10:33 CST
    Sites:DoIT Help Desk, Learn@UW-Madison
    Feedback:  0   0