Kaltura - How to display captions for media in Kaltura MediaSpace

This document explains how to display captions on a media item in Kaltura MediaSpace. To request machine captions, see Kaltura - Ordering machine captions for media in Kaltura MediaSpace

We highly encourage you to edit your captions to improve their accuracy. Inaccurate captions can cause confusion for your viewers. To do so, click the pencil icon in the Captions Requests window. Instructions on editing captions are available in Kaltura - How to edit captions in Kaltura MediaSpace .

  1. To show your captions click the Actions drop-down menu and select Edit:
    A screenshot showing the user having clicked the Actions drop-down menu. The cursor hovers over the "Edit" option which is outlined in orange.
  2. Click the Captions tab.
  3. Your machine caption will be listed with the language you previously selected:
    A screenshot showing the Kaltura MediaSpace "Edit → Captions" tab. Two rows of a table are displayed with "Language: English", "Label: English", "File type: SRT", and "Actions" which has a series of 5 icons below it - a check mark (Set as Default), a pecil (Edit), an X (Delete), an arrow pointing down (Download), and a display with a line through it (Show on Player).
    • Click the pencil icon / edit function and update the label for your captions. If the captions are machine captioned and have not been reviewed and edited for accuracy, your label should include "machine captioned" in it. For example "English: machine captioned". This will help indicate that your captions are not as accurate.
    • Once your captions are reviewed for accuracy and the captions are labeled appropriately, publish your captions by clicking the Show on Player icon on the far right to display captions to users.
  4. The complete list of actions you can take on a caption file include from left to right:
    • Screenshot showing the "Set as Default" icon which looks like a check-mark in the "Captions" tab of the "Edit" window. Set as Default - Sets the caption as the default caption for a video.
    • Screenshot showing the "Edit" icon which looks like a pencil in the "Captions" tab of the "Edit" window. Edit - Edit the language and the caption label that displays to viewers. If you click the Edit icon, it will change to a  Save icon which you will need to click after editing the language or label for a caption.
    • Screenshot showing the "Delete" icon which looks like a X in the "Captions" tab of the "Edit" window. Delete - Delete the caption from your media.
    • Screenshot showing the "Download" icon which looks like an arrow pointing down into a computer in the "Captions" tab of the "Edit" window. Download - Download the caption file in .SRT format.
    • Screenshot showing the "Show On Player" icon which looks like a monitor with a line through it in the "Captions" tab of the "Edit" window.Show on Player - Shows the caption as an option for users to display on a video. Machine generated captions are not shown by default so users don't see inaccurate captions. Once you've clicked this the icon will change to a Don't Show on Player icon. 
  5. You may need to refresh your browser window to get the CC button to display on the Kaltura media player. The CC (for Closed Captions)button in the lower right to display the closed captions during playback. Click on CC to display the closed caption options and select English (or the appropriate language) to display them:
    A screenshot showing the lower right of a Kaltura video. The user has clicked on the "CC" button to display the available captions. The cursor hovers over the "English" option.

Keywords:Kaltura video turn on subtitles show enable closed captioning machine   Doc ID:105706
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2020-09-09 11:36 CSTUpdated:2020-09-09 12:09 CST
Sites:DoIT Help Desk, Learn@UW-Madison
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