WiscVPN - Disconnecting from the Palo Alto GlobalProtect Client (iOS)

This document explains how to disconnect from the iOS Palo Alto GlobalProtect Client

Disconnecting From Palo Alto GlobalProtect

Below are instructions for disconnecting GlobalProtect.

  1. While in the app, if the VPN is connected, a green shield should be in the middle of the screen. It should say "CONNECTED. TAP TO DISCONNECT."
    connected_screen.jpg

  2. To disconnect, tap the green shield.
    disconnect_button.jpg

  3. If disconnection was successful, the shield and the rest of the screen should now be gray.
    disconnected_screen.jpg

NOTE: The VPN connection will disconnect automatically every 24 hours. Connection via the VPN should not be interrupted from locking/sleeping the device.


See Also:




Keywords:paloalto palo alto "palo alto" ios disconnect wiscvpn globalprotect   Doc ID:105968
Owner:Michael H.Group:DoIT Help Desk
Created:2020-09-18 12:12 CDTUpdated:2021-03-03 14:59 CDT
Sites:DoIT Help Desk
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