Zoom - Known Issue - Cannot Launch a Meeting from Firefox [UW-Madison]

In the Zoom-Canvas integration, users may not be able to launch a meeting from Firefox.

When using the Zoom-Canvas integration in Firefox, users may experience difficulties launching a meeting.

Affects

  • Students and Instructors using Mozilla Firefox to access a Canvas course where the Zoom integration is enabled.

Workaround

Please use an alternate browser, such as Google Chrome, when using the Zoom-Canvas integration.


Keywords:
canvas videochat video chat conferencing videoconferencing room moderator session meeting firefox browser 
Doc ID:
108011
Owned by:
Learn@UW Madison in Learn@UW-Madison
Created:
2020-12-21
Updated:
2023-02-08
Sites:
DoIT Help Desk, Learn@UW-Madison, Zoom