Your phone settings can be accessed using the Cisco Self Care Portal. To learn more about which features can be accessed and changed in this portal as well as view instructions on how to access and change different settings, please review the Cisco VoIP-Self Care Portal KB. 

If you would like to receive and make phone calls using your laptop, you will need to have a VPN connection and Jabber installed on your laptop. To learn more and review instructions for installing Jabber, please review the Cisco VoIP - Jabber Software Installation for Computers KB for details. 

If you would like to receive an email with the recording of any voice mail you receive on your desk phone, please see these instructions.