Webex Events: Sharing Computer Audio via Virtual Cabling

This documentation will highlight the steps required to install virtual cabling for sharing computer audio in a Webex Event (which lacks a built-in setting for sharing computer audio).

Considerations Before Proceeding With the Below Steps

This section will highlight the caveats associated with this method of sharing computer audio. Please ensure that you read through this before proceeding with any of the below steps.
  • You will not be able to hear what is being said or speak when utilizing virtual cabling. It is suggest that you have a secondary computer sharing the content OR join via phone to hear what is being said and speaking to participants of the event
  • On Windows, VB-Audio can sometimes get automatically set to default audio if you've setup your default audio to devices other than the internal microphone and speakers. It is recommended that you set your default audio to the internal speakers and microphone of the system (assuming they exist)
  • If you're playing music, make sure to set your audio to Music Mode

Virtual Cabling Installation Steps

The following steps cover installing the virtual cabling and ensuring your systems is properly configured moving forward. These steps will require administrative access. Please contact your system administrator for assistance if you do not have these permission.
  1. Navigate to the following site and download the virtual cabling installer for your system (Windows or Mac)
  2. Once downloaded, perform the below steps based on the system you have:
    1. Windows
      1. Locate your search in the bottom left of the screen and search Sound Settings (assuming Windows 10 is being utilized)
        Windows Sound Settings
      2. Once on the sounds settings page, take note of your Output and Input devices for later steps
        1. Please note that if you're connected to your computer with a Bluetooth headset / headphones, they'll be displayed here. It's suggested that your system defaults are se to the internal speaker and microphone, disconnect your Bluetooth audio device and then perform step 2
      3. Locate the downloaded file (naming convention is VBCABLE_Driver_Packxx.zip)
      4. Right click the file and select Extract All..., a prompt to where you would like to extract the file will follow (by default this will be a folder in the same directory as the .zip file)
        VB-Audio ZIP Extraction
      5. Navigate to the folder files were extracted to and run VBCABLE_Setup_x64.exe as an administrator (right click the file and select Run as administrator)
      6. The below window will open up. Select Install Driver
        VB-Audio Installer - Windows
      7. On installation, default audio devices will be set to this virtual cabling. To change this back to your system locate your search in the bottom left of the screen and search Sound Settings (assuming Windows 10 is being utilized)
        Windows Sound Settings
      8. Once on the sounds settings page, select Sound Control Panel
      9. In the Sound Control Panel window under the Playback tab, select the Output device you noted down in step 2 and make it the default device
        Windows Sound Control Panel - Playback
      10. In the Sound Control Panel window under the Recording tab, select the Input device you noted down in step 2 and make it the default device
        Windows Sounds Control Panel - Recording
      11. On completion of resetting your default audio devices, your system will be configured back to before the installation and is ready for the Sharing Computer Audio in a Webex Event section
    2. Mac
      1. Locate the downloaded file (naming convention is VBCable_MACDriver_Packxxx.dmg) and double click it
      2. You'll be presented with the window found below. Double click the vb-cable-installer.pkg file and navigate through the installation process.
        VB-Audio Installer - Mac
      3. On completion of the installation, your system will be ready for the Sharing Computer Audio in a Webex Event section

Sharing Computer Audio in a Webex Event

The following steps cover utilizing the virtual cabling installed in the above section to share computer audio during a Webex Event.
  1. Open your Webex Event at least 15 minutes prior for preparation
  2. Perform the following steps based on they system you have to passthrough audio from your system to Webex Events
    1. Windows
      1. Once you're prepared to share content, locate the Webex Events audio settings by selecting the arrow seen below and changing your microphone to CABLE Output (VB-Audio Virtual Cable)
        Changing Webex Microphone - Windows
      2. Locate the system audio playback device selections list by selecting the audio icon in the bottom right of your main Windows screen and then select Speakers (VB-Audio Virtual Cable)
        Changing System Audio - Windows
      3. Share the content with audio to your audience and revert the above settings once done
    2. Mac
      1. Once you're prepared to share content, locate the Webex Events audio settings by selecting the arrow seen below and changing your microphone to VB-Cable
        Changing Webex Audio - Mac
      2. On your Mac, select the Apple icon in the top left followed by System Preferences...
        System Preferences - Sound
      3. Once in the system preferences menu, select Sounds
      4. In the sounds menu, select VB-Cable under the Output tab/view
        Changing System Audio - Mac
      5. Share the content with audio to your audience and revert the above settings once done




Keywords:webex, events, webex events, sharing, computer, audio, virtual, cabling   Doc ID:108307
Owner:Keevan B.Group:Cisco Webex
Created:2021-01-13 10:26 CSTUpdated:2021-01-14 13:23 CST
Sites:Cisco Webex, DoIT Help Desk
Feedback:  1   0