UW-Madison Zoom Workplace - Account Status

This document explains how to learn more about your UW-Madison Zoom account.

UW-Madison Zoom Service Status

  1. Log into Wisc Account Administration site.
  2. Expand the Account Administration section.
  3. Click Service Status.
  4. If your account is active, you will see a Zoom section and its eligibility.
    • If your account is not active but you are eligible, log in to the UW-Madison Zoom service to activate your account. 

UW-Madison Zoom Account Status

View additional details about your UW-Madison Zoom account by following the steps below:

  1. Log into Wisc Account Administration site.
  2. Expand the Zoom section.
  3. Click Status.
  4. Depending on the current state of your account, you may see any of the following:
    Account ID Unique account identifier.
    Status Set to 'Active', 'Pending' or 'Eligible'.
    Type Set to 'Licensed' or 'Basic'. Learn more.
    Created At Date/time the account was activated within UW-Madison Zoom.
    Email Email address of the account - always in netid@wisc.edu format.
    First Name First name of account.
    Last Name Last name of account.
    Groups(s) Set to 'Standard', 'Secure', or 'Extension'. Learn more.
    Role Shows Zoom role - generally 'Member'.
    PMI Unique Personal Meeting ID. Your PMI is assigned to you automatically as a permanent personal meeting room. Learn more.
    Personal Meeting URL Your personal link is your personal URL that is associated with your personal meeting room. Learn more.
    Use PMI Set to 'Yes' or 'No'. Learn more.
    Feature Add-on(s) which are assigned to the account. Learn more



Keywords:
status type group role pmi personal meeting id active inactive eligible ineligible licensed standard secure extension uhs meeting webinar large concurrent basic service
Doc ID:
112923
Owned by:
Zoom S. in Zoom
Created:
2021-08-09
Updated:
2025-06-16
Sites:
DoIT Help Desk, Learn@UW-Madison, Microsoft 365, Zoom