This program offers extensive training to establish advanced and innovative medication systems in clinical, operational and technology settings. Residents learn and apply the fundamentals of hands-on project management (i.e., initiate, plan, execute, and close on team deliverables) for projects of varying complexity and scale. Graduates of the residency obtain leadership positions in hospital pharmacy requiring skills in project management, productivity and systemization.

Kim Harrison

What makes UW Health’s Medication Systems and Ops Residency Program unique?
It is the only program in the country! UW Health has a very unique, complex medication distribution system and MSOAL residents are fortunate to learn the how a complex system works to provide the most safe, efficient patient care while adhering to regulations.
What goals do you have for residents who complete your residency program?
MSOAL Program graduates become experts in hospital pharmacy operations and medication use system. They know the process from obtaining medications to administering them and all the technology and workflows in between. They have the unique ability to quickly and efficient tie the clinical and operational needs with the technology used within the pharmacy.
What is your best advice for prospective residency candidates?
Keep your options open and don't close any doors until you are absolutely sure you know what you want. You never know when an opportunity might show you some aspect of pharmacy you love and become passionate about. You don't know until you try it!

Contact Information
Kim Harrison, PharmD
Pharmacy Manager - Acute Care and Clinic Distribution Support, Pharmacy Service Building Operations
UW Health Department of Pharmacy
600 Highland Avenue, Madison, WI 53792
(608) 263-1290 | kharrison2@uwhealth.org