ECMS - Cannot connect to the message queuing service. Contact your administrator.
This document discusses the error message "Cannot connect to the message queuing service. Contact your administrator".
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This error message is displayed in the Perceptive Content Message Center (toggle on and off using CTRL + M), and looks as follows:
The contents of the Message Center will be blank.
Historically this error would disappear after a minute or so.
The vendor is aware of this, it is a known-issue, however it is currently a low-priority issue for the vendor. As a work-around, we have reduced the polling of the message queueing agent from 1 minute to 15 seconds. This should have the outcome of mitigating the issue sooner on a Perceptive Content client desktop.