File Formats in eBinders

Question: If I plan to upload a PDF created from an email into eBinders, should I create it using "Save as Adobe PDF" or "Print" to PDF?
Answer: Use "Print" to PDF. PDFs created by using "Save as Adobe PDF" become PDF Portfolio files and these are incompatible with eBinders and will not display properly.

Question: I uploaded a spreadsheet into eBinders and when I look at the preview, some of the content is missing. What is going on?
Answer: The preview function respects the print settings of the spreadsheet, which includes the print area. The first thing to try if content is missing, is to go into the spreadsheet and clear the print area. This can be done by downloading the spreadsheet, selecting the Page Layout tab, Print Area in the Page Setup group, selecting Clear Print Area, and saving. It is recommended that you preview it prior to uploading it back into eBinders by selecting File, then Print. 

Question: Why is my PDF preview not working correctly?
Answer: Refer to this article from Florence Support for more information (sign-in required).