TOPS Gateway Tech College

This is the contact information for TOPS Gateway Tech College in Racine Wi.

TOPS Gateway Tech College: Help file


General Information


The TOPS Gateway Tech College is located at 929 Lake Ave, Racine WI.  This is a fiber connection using WAN supported connectivity (NOT a site-2-site VPN).

Bldg #8358




This deployment is a SINGLE Palo Alto 820 firewall.

TOPS at Gateway Tech College drawings

This site is connected via fiber with the WAN group and IS NOT a site-2-site vpn.



The SINGLE Palo Alto 820 firewall is installed on the 3rd floor of Technical bldg in room T305.  The firewall is connected to a Gateway supported UPS (UPS is not monitored by DoIT).


Gateway Tech College does NOT have 24x7 support. 

Business hours support efforts should be to email:  This will go to a group of people including tech and IT managers at Gateway Tech college.


If a device is unreachable during non-business hours - Send email to list above, open a WiscIT Problem with External Outage, and notify OpEng next business day for follow up.


If there are errors on a link - Open a WiscIT Problem and send to OpEng.


DoIT Field Services does not have access to this building and will provide support during normal business hours (M-F 7:45 am to 4:30 pm).



Building Contacts


Michael Kaufman | Wide Area Network Technician (layer 2/3 guy)
Hans Pedersen (layer 1 guy)
Dan Madsen (manager)

See also: Off-campus Support Locations

The following is required by FIDO:

TOPS Gateway Tech College: Help file


KeywordsTOPS Gateway Tech College Racine fp-gateway   Doc ID117491
OwnerBill F.GroupNetwork Services
Created2022-03-22 06:34 CSTUpdated2023-08-11 12:11 CST
SitesNetwork Services
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