Technical Support

• Technical Support web page

NetID

• Change NetID password and security questions
• Duo MFA management
• MFA-Duo Overview
• Access to UW online resources, including HR and payroll

Computer

• IT Onboarding - Activating Work Apps
• Make Me Admin (Windows)

Email

• Online email access
• Microsoft 365 - Finding your Primary Email Address
• Microsoft 365 - Change your Primary Address
• Microsoft 365 - Activate or change your firstname.lastname@wisc.edu address
• Outlook (macOS) - Mapping a Service Account
• Outlook (Windows) - Mapping a Service Account
• Google Group email lists (sign in with UW email)

Online Storage

• Box
• Google Drive
• DoIT Shared Drive (departmental storage):
  • Network Drives (macOS) - Connecting to a Network Drive
  • Network Drives (Windows) - Connecting to a Network Drive (non-AD)

Teaching

• Canvas
• Zoom web portal

Other

• VoIP information:
  • VoIP Self Care Portal
  • VoIP Voicemail Portal
  • Configuring voicemail to email: Cisco VoIP - Email notification of new voicemail messages
  • Cisco VoIP Request Forms (made by department VoIP administrator)
• Campus HR
• L&S sites:
  • Main site
  • Directory and services
  • Administrative gateway