Atlassian - Cloud and Data Center Licensing Steps and Resources

Helpful steps for groups who want to purchase their own Atlassian Cloud or Data Center instance.

If you are purchasing your own Cloud instance,
know that it will take 3 to 4 weeks as you will need
your procurement office to work with Atlassian.

  1. Contact Purchasing: Review Atlassian’s terms & conditions and confirm they are acceptable before requesting a trial. If not, consider alternatives to Atlassian. Note: Atlassian products can be purchased and quoted through SHI.
    1. Government Amendment
    2. Atlassian Cloud Terms of Service

      Additional Resources

  1. Risk Assessment & Accessibility: Reach out to UW-Madison Cybersecurity or UW System Cybersecurity and request a risk assessment.

    Security risk review of Atlassian, Jira, Jira Service Management, and Confluence Cloud software products

    Atlassian has a Voluntary Product Accessibility Template (VPAT)  and process for reporting accessibility concerns. Contact the Center for UX for more information about an accessibility evaluation. 
      1.  Jira Cloud Usability and Accessibility Information
      2. Confluence Cloud Usability and Accessibility Information


  2. Trial: Sign up for the cloud trial accounts (e.g. Jira software and Jira Service Management) using the one cloud URL: Atlassian Try.  Groups with existing Atlassian server licenses can claim a free cloud trial account.
    1. It is easy to select Jira Software, Jira Service Management, and Confluence.
    2. If a custom suite of applications is needed Contact Atlassian support.
    3. Use a URL that is specific to your group.
    4. Request a migration assessment

Note: Trials of data center licenses for Jira Software and Confluence are also available.

  1. Confirm: Estimate the cost of the services and plugins needed - cloud calculator or data center pricing & licensing
    1. 50% discount for education
    2. 75% discount for Confluence when migrating to the cloud on any tier
    3. 75% discount for Confluence Data Center licensing with 10,000+ users
    4. Atlassian Access is free for education
    5. Atlassian offers an Academic Discount but it’s not available through their quote creation system. First create a quote, then contact Atlassian and ask for a revised quote with the discount applied. Or, work with purchasing and request quotes from SHI.

  1. Evaluate: Does the trial meet your needs? If so, accept the level of risk and move forward with purchasing and setting things up. Note: Do not use a trial account for production data. If a trial account is not purchased in time the data is deleted.
    1. If needed: Watch a few webinars
    2. Contact Atlassian support for recommendations

Note: There are specific steps for setting up authentication in the Cloud. Data center licensing steps will vary, work with the vendor to determine your options. 


UW-Madison Atlassian Contacts

Campus Atlassian Contact

Keegan Downs
Enterprise Advocate
kdowns@atlassian.com

Atlassian Purchasing

If needed, email govsales@atlassian.com and the appropriate Government team member will reach out


FAQs

 



Keywords:
Atlassian, Jira, Confluence, licensing, process, purchase, procurement, cloud, data center,
Doc ID:
122227
Owned by:
Teresa A. in Shared Tools
Created:
2022-10-31
Updated:
2024-08-20
Sites:
DoIT Help Desk, DoIT Staff, Shared Tools