Atlassian Cloud Instance: How-to Setup Single Sign On (SSO)

Until enterprise cloud licensing is available on Campus, all Atlassian instances need to be set up using an email alias or sub-domain (e.g. In order to set up authentication, you will need to:

Work with Multiple Departments

Complete the Recommended Steps

  1. Verify a domain to manage accounts
    1. The cost for claiming a subdomain for education institutions should be $0
    2. If needed, provide your support ticket number to the Atlassian State & Local Government contact. They can check on the status of the request.
    3. The DoIT O365 Admin team can assist with determining email subtenant ownership.
    4. The DoIT Identity and Access management (IAM) can assist with configuring the SAML single sign-on with an identity provider.
  2. Review Atlassian’s documentation for SAML configuration. It works with Shibboleth.
  3. Fill out an Identity Data Integration request to get single sign-on set up
  4. As needed, Contact Atlassian support for assistance with these steps

See Also:

Keywords:Atlassian, Cloud, Jira, Confluence, SSO, single, sign, on, migration   Doc ID:122497
Owner:Vanessa T.Group:Shared Tools
Created:2022-11-14 16:55 CSTUpdated:2022-11-15 12:11 CST
Sites:DoIT Help Desk, Shared Tools
Feedback:  0   0