WiscWeb - OpenSAML::FatalProfileException Error

The OpenSAML::FatalProfileException Error is an indication that something is wrong in WiscWeb. Use this document to escalate the issue to the WiscWeb team.

OpenSAML::Fatal Profile Exception Error

The error reads: 

OpenSAML::FatalProfileException Error

Issue

Users are trying to login to edit a WiscWeb site and receive the error noted above. 

The error is an indication that WiscWeb is experiencing an issue related to Shibboleth. 

Resolution

There are no known workarounds for this issue. A user must report it to the WiscWeb team for remediation. 

The easiest approach is to fill out the Customer Support Form

In the radio button selections, designate that this is an Emergency Issue

Please include a screenshot of your entire browser screen, including:

  • Your page URL box
  • The error you are seeing

The WiscWeb team will respond as soon as they are able.



Keywordssaml, open, fatal, profile, exception, error, shibboleth, can't login   Doc ID123955
OwnerJenna K.GroupWiscWeb
Created2023-02-09 11:22:28Updated2024-03-01 09:09:12
SitesDoIT Help Desk, WiscWeb
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