How to RDP into a Windows Computer (From a Windows/Mac/Chrome OS Computer)
This article shows how to RDP into an AIMS, Union, or Housing computer. (Audience: All Customers)
Initial Steps
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Make sure you are on the campus network either via a hardwired connection on campus or via GlobalProtect (utilizing the uwmadison.vpn.wisc.edu portal).
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Go to the relevant section based on the OS of your system.
Windows
- Open the Start Menu and search for Remote Desktop Connection. Open it.
- Click Show Options in the Remote Desktop Connection box.
- Enter the Fully Qualified Domain Name of the workstation you are trying to connect to in the Computer field:
* Replace *Computer Tag Number* with the tag number of the computer you are trying to connect to (ex. AIMS10115 / DOIT11352) *- AIMS users:
- *Computer Tag Number*.aims.wisc.edu
- Housing users
- Computer Tag Number*.housing.wisc.edu
- Union users:
- *Computer Tag Number*.ad.wisc.edu
- AIMS users:
- In the User name: field, enter your username:
- AIMS Users: aims\bbadger
- Housing users: housing\bbadger
- Union users: bbadger
- Click Connect.
- Enter your password in the Windows Security popup.
- Click OK.
- Click Yes if you see the following prompt:
- When you are ready to terminate the remote session, please Log Off instead of Disconnecting from or Locking the workstation.
Mac
- Open the Mac App Store and search for Microsoft Remote Desktop (also available here).
- Download and install the application. If you already have the application installed, proceed to the next step.
- Launch Microsoft Remote Desktop from your Mac's Applications folder.
- After launching the Remote Desktop application, click "Add PC" to create a new connection and launch the configuration screen.
- Enter the Fully Qualified Domain Name of the workstation you are trying to connect to in the PC Name field:
* Replace *Computer Tag Number* with the tag number of the computer you are trying to connect to (ex. AIMS10115 / DOIT11352) *-
- AIMS users:
- *Computer Tag Number*.aims.wisc.edu
- Housing users
- Computer Tag Number*.housing.wisc.edu
- Union users:
- *Computer Tag Number*.ad.wisc.edu
- *Computer Tag Number*.ad.wisc.edu
- AIMS users:
-
- To initiate the remote desktop connection, double click the connection. You may get a security certificate warning when trying to connect. Click "continue" to proceed.
- When prompted for credentials:
- In the Username field, enter your username (see below for format for your domain):
- AIMS users: aims\bbadger
- Housing Users: housing\bbadger
- Union Users: bbadger
- In the Username field, enter your username (see below for format for your domain):
- When in the remote computer hit fn+control+option+delete to bring up the menu to select Change a password.
- (In case above key combination does work, try: fn+command+option+delete)
- Use the temp password used to sign in to reset to a password of your choosing.
- When you are ready to terminate the remote session, please Log Off instead of Disconnecting from or Locking the workstation.
ChromeOS
- Launch the Google Play store and search for Microsoft Remote Desktop (also available here: https://play.google.com/store/apps/details?id=com.microsoft.rdc.androidx&hl=en_US&gl=US). Download and install the application. If you already have the application installed, proceed to the next step.
- Launch Microsoft Remote Desktop.
- After launching the Remote Desktop application, you will be presented with an empty list of remote connections. Click + and then Desktop to create a new connection and launch the configuration screen.
- Enter the Fully Qualified Domain Name of the workstation you are trying to connect to in the PC Name field:
* Replace *Computer Tag Number* with the tag number of the computer you are trying to connect to (ex. AIMS10115 / DOIT11352) *- AIMS users:
- *Computer Tag Number*.aims.wisc.edu
- Housing users
- Computer Tag Number*.housing.wisc.edu
- Union users:
- *Computer Tag Number*.ad.wisc.edu
- AIMS users:
- In the Username field, enter your username (see below for format for your domain):
-
- AIMS users: aims\bbadger
- Housing Users: housing\bbadger
- Union Users: bbadger
- After entering the necessary information, click Save.
- To initiate the remote desktop connection, double click the connection.
- When you are ready to terminate the remote session, please Log Off instead of Disconnecting from or Locking the workstation.