Contact the MyUW Team

Get help with MyUW

For help with logging into the MyUW Portal or interacting with widgets and apps, contact the DoIT Help Desk: Get Help from DoIT.

The Help Desk can assist with NetIDs, app permissions, and troubleshooting the portal. If needed, they can also escalate unresolved issues directly to the MyUW admin team.

Please note that if you are experiencing an issue within a separate site/application (e.g., Canvas, Payroll Information, etc.) or is supported by another division or UW System institution (e.g., Admissions, campus-specific login credentials), the DoIT Help Desk may escalate your case or refer you to a more appropriate service team that can better assist you. 

UW System Collaborators

To edit or request a new MyUW Portal notification, see MyUW - Request a Portal Notification.

To edit or request a new MyUW Portal widget, see MyUW - Request a New Widget for the MyUW Portal.

Technical Contact

For information about MyUW policies or development, or for emergency content requests (e.g., notifications, widgets, etc.), reach out to the DoIT Help Desk at Please include "Escalate to MyUW team" in the subject or body of your email so your issue is promptly sent to our team.

Keywordsmy uw communicate admin administrator service email request help madison system portal   Doc ID127185
OwnerAmanda M.GroupMyUW Madison
Created2023-04-10 15:31:21Updated2023-12-13 16:05:59
SitesDoIT Help Desk, My UW-Madison Portal, MyUW System Portal
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