Download & Install Applications on an InfoLabs Circulation (Loaner) Apple Laptop

This KB provides instructions for downloading and installing applications via the Workspace ONE Intelligent Hub on an InfoLabs circulation–or “loaner”–Apple laptop.

Table of Contents

General Process

Workspace ONE Intelligent Hub

The Workspace ONE Intelligent Hub comes preinstalled on your loaner laptop.

Think of it as a UW–Madison "app store" that provides you with an easy way to download & install common applications.

For a list of the applications currently available, please click here.

Follow the steps below to download & install applications via the Workspace ONE Intelligent Hub:

  1. Press and hold Command, then press the spacebar to bring up the Spotlight search bar.
  2. Type the following in the Spotlight search bar:
    • workspace one intelligent hub
  3. Click "Workspace ONE Intelligent Hub" to launch it.
  4. The Workspace ONE Intelligent Hub launches.
  5. Click "I Understand."
  6. Click either "I Agree" or "Not Now," depending on which you prefer.
  7. Click "Apps" in the sidebar.
  8. Click "All Apps" along the top of the window.
  9. Click "See All" along the right edge of the window.
  10. Click "Install" for each app you'd like to install.
    • Note: sometimes Workspace ONE doesn't update its progress indicator when installing an app, so it's best to leave your loaner laptop connected to power and a stable network for a period of time before checking the Applications folder to see whether or not the installation completed successfully.
  11. Press and hold Command, then press Q to close the Workspace ONE Intelligent Hub.

Application-Specific Processes

Adobe Creative Cloud

First, follow this process to download & install the Adobe Creative Cloud application via the Workspace ONE Intelligent Hub.

Then, follow the steps below to launch the Adobe Creative Cloud application, and sign in with your NetID credentials:

  1. Press and hold Command, then press the spacebar to bring up the Spotlight search bar.
  2. Type the following in the Spotlight search bar:
    • creative cloud
  3. Click "Creative Cloud" to launch the app.
  4. A Creative Cloud Sign In window appears.
  5. Enter your full UW–Madison email address in the Email Address field.
    • Example: bbadger@wisc.edu
  6. Click "Continue."
  7. A UW–Madison Login screen appears.
  8. Enter your NetID (i.e., the first part of your UW–Madison email address before the @ symbol).
    • Example: bbadger
  9. Enter your NetID password.
  10. Click "Log In."
  11. The Adobe Creative Cloud app launches in full, and the All Apps page is displayed.
  12. Click "Install" for each app you'd like to install.
  13. All of your installed apps will be listed in the Installed section of the All Apps page.
  14. Click "Open" next to an app you've installed to launch it.

Microsoft Office 365

First, follow this process to download & install the Microsoft Office 365 application via the Workspace ONE Intelligent Hub.

Then, follow the steps below to launch one of the applications, and sign in with your NetID credentials:

  1. Press and hold Command, then press the spacebar to bring up the Spotlight search bar.
  2. Type one of the following in the Spotlight search bar:
    • excel
    • onedrive
    • onenote
    • outlook
    • powerpoint
    • word
  3. Click the corresponding app in the Spotlight search bar to launch it.
    • Don't click any apps that include "— App Store • Productivity" after their name, as doing so launches the Mac App Store, prompts you to sign in with an Apple Account, and downloads & installs a completely different copy of an app you've already downloaded & installed.
  4. A window appears for the app you clicked.
  5. Click "Sign In Or Create Account."
  6. Enter your full UW–Madison email address in the Email Address field.
    • Example: bbadger@wisc.edu
  7. Click "Next."
  8. A UW–Madison Login screen appears.
  9. Enter your NetID (i.e., the first part of your UW–Madison email address before the @ symbol).
    • Example: bbadger
  10. Enter your NetID password.
  11. Click "Log In."
  12. The app you clicked launches in full.
  13. A Your Privacy Matters screen appears.
  14. Click "Done."

Available Applications

On the Laptop

Follow this process to download & install the following applications via the Workspace ONE Intelligent Hub:

  • Adobe Creative Cloud
    • Provides access to Acrobat, Photoshop, Premiere, etc.
  • BBEdit
  • GarageBand
  • GlobalProtect
  • iMovie
  • Keynote
  • Microsoft Office 365
    • Includes Excel, OneDrive, OneNote, Outlook, PowerPoint, and Word
  • Microsoft Teams
  • Numbers
  • Pages
  • Windows App
  • Xcode

From the Internet

Click any of the following links to download & install one or more applications directly from the vendors' websites:

Campus Software Library

To download & install other applications licensed for use on devices owned by UW–Madison, please click here to visit the Campus Software Library.

You will need to select "UW–Madison" from the Select Organization drop-down list, click "Go," then enter your NetID credentials in order to access the Campus Software Library.

Miscellaneous

PDF Instructions

To view / save a printable, double-sided PDF version of this KB article, please click here.

QR Code

To view / save a QR code that points to this KB article when scanned, please click here.


Keywords:
app, workspace one intelligent hub, workspace one, intelligent hub, ws1, spotlight, adobe creative cloud, creative cloud, adobe cc, microsoft office 365, microsoft 365, m365, office 365, o365, microsoft excel, excel, microsoft onenote, onenote, microsoft outlook, outlook, microsoft powerpoint, powerpoint, microsoft teams, teams, microsoft word, word, onedrive, bbedit, garageband, globalprotect, imovie, keynote, numbers, pages, windows app, microsoft remote desktop, remote desktop, xcode, box, firefox, google chrome, skype, vlc, zoom, campus software library
Doc ID:
127351
Owned by:
Dylan R. in Libraries
Created:
2023-04-18
Updated:
2024-10-25
Sites:
InfoLabs, UW-Madison Libraries