DoIT Shared Tools - Confluence - Service Description and Policies
DoIT Confluence is a service supported by DoIT's Shared Tools Team using Atlassian's Confluence product. At this time, no new Jira projects or Confluence spaces will be created.
***A reminder of the discontinuation of Atlassian Jira and Confluence,DoIT Jira and Confluence Service Change - Timeline and Roles & Responsibilities, we will no longer be creating new Jira projects
On Monday April 10, 2023, the following service changes were announced.
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Atlassian will no longer support server licensing/instances of Jira and Confluence. Due to this licensing change, the current DoIT instances of Jira and Confluence will be discontinued on January 31, 2025.
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Jira project and Confluence space owners are migrating to alternative services or to self-managed and licensed Atlassian products by December 13, 2024.
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Limiting what is in these two services, will ensure our team focuses on the needs of current users.
Confluence Support
Support for Confluence is provided by the Shared Tools team: st-help@doit.wisc.edu. Due to staff constraints, support for wiki.doit.wisc.edu is limited.
The Shared Tools team reserves the right to determine if the proposed use falls outside the intended scope of the Confluence service and may ask the space owners to simplify their requirements or consider alternatives.
Atlassian offers cloud services, as well as, relatively affordable licensing for small numbers of users.
Responsible Use and Data Policies
The DoIT Confluence is a general service, not intended to be highly secure. Users should not place restricted data or data subject to HIPAA on this service. Confluence may not be suitable for other sensitive data.
Individuals using this service are required to:
- Follow the UW System Acceptable Use of Information Technology Resources Policy.
- Protect the privacy and confidentiality of students, patients, employees, and other institutional information, as required for example by FERPA (privacy of student information) and HIPAA (privacy of patient information).
- Follow the guidelines for storing and using Restricted Data.
- Comply with all other applicable University policies, State and Federal laws, and copyright law, as described in the University of Wisconsin Student Code of Conduct.
Plug-In Policy
Plug-ins provide additional functionality to the base installation/features of Confluence. This service is being discontinued. No new plugins will be purchased.