CCI Private Cloud - Additional IP Addresses

This document provides information on additional IP addresses on the same NIC for in the CCI Private Cloud Virtualization Environment.

Portal - Login Information

  • Adding additional NICs for the same Network/VLAN is not supported
  • If you need additional IPs on the same Network/VLAN you can request additional IP address from the Hostmaster ( ) or if you have access to Infoblox you can do it yourself.
    • Note: If you have access to Infoblox you must reserve, add host record, etc.for that IP or you risk the IP being used by the automation process when deploying another VM from the portal on that same Network/VLAN.

Incident Reporting & Technical Support

CCI Private Cloud Incident Reporting

  • Customers should contact the DoIT Help Desk to report an incident or check the outages page for an CCI Private Cloud incident.
  • Formal support is provided for CCI Private Cloud during business hours only. After-hours support is best effort.

CCI Private Cloud Technical Support

  • Customers should contact the DoIT Help Desk or email with support requests.
  • CCI Private Cloud technologists will respond to all support requests by the end of the following business day.


Keywordsadditional, addresses, cci, cciv, cloud, private, virtualization   Doc ID129651
OwnerDrew D.GroupCCI Private Cloud
Created2023-07-11 08:51 CSTUpdated2023-07-11 09:11 CST
SitesCampus Cloud Infrastructure (CCI) - Private Cloud
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