InfoLabs Overdue Equipment Policy

Details the consequences for being overdue with a piece of equipment from the UW Madison InfoLabs. Note that these consequences only impede access to the InfoLab resources, with the exception of the Registrar Hold.

Policy Implemented on 1/23/2024

If you require your item for a longer period of time than the initial checkout length, you may be able to renew your checkouts online yourself. Documentation for this is available here.

Please note that sometimes items may be unavailable for renewal, such as reservation checkouts.

In the event you will be unable to return your checkout by the set time, we recommend that you reach out to us via our email, technologycirculation@library.wisc.edu, or our phone number, 608-263-9889, and try to find a way to return the item without having to be overdue.

The primary penalty we apply for overdue equipment is a hold on your WebCheckout account, which blocks you from checking out any equipment from any campus InfoLab until the hold is removed. The hold begins the day when the item(s) is returned or fee paid, not when it is due. Note that these holds only impact access to InfoLab equipment, not to general Library checkouts, such as books or tools. Please note that these holds are placed in the form of $0.00 invoices. If you see an invoice in the billing tab under the patron portal and the charge is $0.00 then it is for overdue equipment. Later replacement charges may be applied to the invoice, but will be waived if the equipment is returned.

Additional penalties, such as replacement fees and registration holds are applied after being overdue for a specified duration and are removed upon return of the item. If you have lost the item the replacement fee must be paid.

Please view our policies below in either table or list format. If you have any questions regarding these policies, or would like to appeal, please contact us at technologycirculation@library.wisc.edu.

Policy Table

Policy Table

Length of Overdue

Accessory Item (chargers, tripods, calculators, adaptors, etc.)

First-come-first-serve Item

(non-reserve cameras, laptops, etc.)

Reserve Item

Up to 1 day

5 Day WebCheckout Hold

More than 1 Day

WebCheckout Hold equivalent to the length of the overdue

WebCheckout Hold equivalent to the length of the overdue

10 Day WebCheckout Hold

More than 10 Days

30 Day WebCheckout Hold

Replacement Fee assigned*

30 Day WebCheckout Hold

30 Day WebCheckout Hold

More than 20 days

30 Day WebCheckout Hold

Replacement Fee assigned*

Hold on your registrar account**

30 Day WebCheckout Hold

Replacement Fee assigned*

Hold on your registrar account**

* The replacement fee will be less than or equal to the cost to replace the item, which is set when the item goes in to circulation. This fee is waived if the item is returned.

** A hold on your registrar account blocks you from registering for classes. Your registration hold will be removed upon return of the item or payment of fee. There is a processing time to removing this hold and may take several business days.

Policy List

  • Accessory Item (chargers, tripods, calculators, adaptors, etc.):
    • More than 1 day overdue:
      • WebCheckout Hold equivalent to the length of the overdue
    • More than 10 days overdue:
      • Replacement Fee assigned*
      • 30 Day WebCheckout Hold
  • First-come-first-serve Item (non-reserve cameras, laptops, etc.):

    • More than 1 day overdue:
      • WebCheckout Hold equivalent to the length of the overdue
    • More than 10 days overdue:
      • 30 Day WebCheckout Hold
    • More than 20 days overdue:
      • Replacement Fee assigned*
      • Hold on your registrar account**
      • 30 Day WebCheckout Hold
  • Reserve Item
    • Less than 1 day overdue:
      • 5 Day WebCheckout Hold
    • More than 1 day overdue:
      • 10 Day WebCheckout Hold
    • More than 10 days overdue:
      • 30 Day WebCheckout Hold
    • More than 20 days overdue:
      • 30 Day WebCheckout Hold

* The replacement fee will be less than or equal to the cost to replace the item, which is set when the item goes in to circulation. This fee is waived if the item is returned.

** A hold on your registrar account blocks you from registering for classes. Your registration hold will be removed upon return of the item or payment of fee. There is a processing time to removing this hold and may take several business days.

Every item you check out that is either returned overdue or lost will count towards an overall "Overdue Items Count." If a checkout contains multiple pieces of equipment (such as a camera and a laptop), each piece of equipment will count separately. After a certain number of items overdue has been reached, the following consequences will apply (fees/registrar holds will still apply as listed in the table/list above).

Note that any checkout over four (4) years old will no longer affect this count.

5 Overdue Items: 3 month WebCheckout hold

10 Overdue Items: 6 month WebCheckout hold

12 Overdue Items: Indefinite WebCheckout hold pending manager review.

Note: Managers reserve the right to appropriately adjust penalties for unique situations.



    KeywordsOverdue policy Late Fine Hold WebCheckout Invoice Charge Fee return renew   Doc ID131963
    OwnerElias C.GroupLibraries
    Created2023-10-06 13:09:40Updated2024-02-14 09:04:31
    SitesInfoLabs, UW-Madison Libraries
    Feedback  0   0