WebCheckout - How To - Renew a Checkout

How to renew a checkout in Webecheckout from the patron portal. During a term a patron can receive up to 70 days with an item(s) (nine renewals). After that the item(s) must be returned.

How to renew a checkout in Webcheckout

  • Login to Webcheckout at Patron Portal (webcheckout.net) using your NetID and password. 
  • Under the “Home” tab click on “Current Checkouts”. This will bring up all items that are currently checked out to you.
    • Click on "Current Checkouts" to see what is checked out to you.
  • This will bring up all items that are currently checked out to you. Click on the “CK-xxxxx”
    • Click on your allocation you wish to renew.
  • Under the “Actions” tab click on the “Renew CK-xxxxx” 
    • Click on the renew allocation button from the left hand side.
  • Change the date and potentially time to the new desired return date. Click on the green checkmark to the right when satisfied.
    • change the end date to your desired date and time. Then click the green checkmark to confirm it.
    • You can click the drop down arrow next to "Reservation has errors" at the top for more information on the specific error. A common error is that the return time is when a location is closed, too fix this please switch to a time the checkout location is open. To check the location hours click on the “Centers Calendar” button on the left side. Each renewal cannot be longer than 7 days. If that does not satisfy the error, reach out to technologycirculation@library.wisc.edu with as much information as possible.
  • At the top of the screen there will be a green ribbon that says “Ready to Save”, click on the save button on the far right side to submit your renewal.
    • Click the save button on the right side of the "Ready to Save" ribbon.
  • To confirm the renewal worked, check the end date under “Scheduled Return”, see the green banner that pops up in the top right corner that says “Checkout has been renewed.”, or check your email for an updated return time.
    •  Look for green banner and scheduled end date to confirm the renewal saved in the system.

Keywordsquota checkout checkin return extension renewal charge fines fees laptop   Doc ID133780
OwnerAva B.GroupInfoLabs
Created2024-01-02 14:15:11Updated2024-02-14 10:05:06
SitesInfoLabs, UW-Madison Libraries
Feedback  1   0