Video Camera Troubleshooting

troubleshooting video camera

CAMERA  COVER

If you have a Dell Model - Latitude 7400 and your camera does not show anything, or shows black, it could be the camera's privacy cover/slider is in the closed (red dot showing) position.

photo of laptop camera with a sliding switch and a black cover over the internal camera

Please confirm that the camera's privacy cover/slider is in the open (no red dot) position, before using video communication.

photo of laptop camera with a sliding switch with the internal camera exposed

Also See:
Latitude 7400: Visual Guide to your computer
https://www.dell.com/support/article/en-us/sln317020/latitude-7400-visual-guide-to-your-computer?lang=en



Keywords:
smph it knowledge base video camera troubleshooting webcam cam 
Doc ID:
134136
Owned by:
Adrian G. in SMPH
Created:
2024-01-16
Updated:
2024-11-12
Sites:
School of Medicine and Public Health