Video Camera Troubleshooting

Created by Adrian Gay on May 22, 2020

CAMERA  COVER

If you have a Dell Model - Latitude 7400 and your camera does not show anything, or shows black, it could be the camera's privacy cover/slider is in the closed (red dot showing) position.

photo of laptop camera with a sliding switch and a black cover over the internal camera

Please confirm that the camera's privacy cover/slider is in the open (no red dot) position, before using video communication.

photo of laptop camera with a sliding switch with the internal camera exposed

Also See:
Latitude 7400: Visual Guide to your computer
https://www.dell.com/support/article/en-us/sln317020/latitude-7400-visual-guide-to-your-computer?lang=en



Keywordssmph it knowledge base video camera troubleshooting webcam cam   Doc ID134136
OwnerBrianna M.GroupSMPH
Created2024-01-16 14:23:21Updated2024-02-12 14:40:58
SitesSchool of Medicine and Public Health
Feedback  0   0