Webex App - How to Listen to your Voicemail Messages
- You do not need your PIN to access voice messages directly in Webex App.
- The PIN is ONLY required when dialing into the voicemail box.
- Your NetID must be assigned to your mailbox in order to view your messages directly in the Webex App.
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Go to Voicemail
You have a few other options at your fingertips: call the person back with audio or video, delete the message, or mark the message as read. Your voice messages may show one of these indicators:
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After you listen to a message, you can send it to your Trash folder, if you're set up with Calling in Webex App (Unified CM). Right-click the message and choose Delete. If you need to recover the message because you accidentally deleted it, go to your Trash folder, right-click the message, and then select Recover. |
, choose a message, and then listen to the message in one of the following ways:
in the window that opens to the right.
Exclamation—Indicates an urgent, important voice message.
Key—Indicates a private voice message. You cannot forward private messages to other people.
Lock (Unified CM only)—Indicates a secure voice message. Each time you play the message, it is downloaded and then the local file is deleted when you're finished. |
If you don't see the Voicemail option in Webex App, it means that your administrator hasn't set up your voicemail box. But, you can click Call Voicemail and follow the prompts to listen to your messages. You can also access more voicemail features, such as creating a personalized greeting, sending a message, and more. |