Systems Engineering Support Terms of Service
The purpose of this Support Terms of Service (ToS) is to formalize an arrangement between customers and DoIT to deliver server hosting and support services, at specific levels of support...
Abstract
Attached is a copy of DoIT Systems Engineering's default Terms of Service (ToS) document. Customers who have yet to sign a customized ToS agreement are covered by this ToS.
Purpose
The purpose of this Support Terms of Service (ToS) is to formalize an arrangement between customers and DoIT to deliver server hosting and support services at defined levels of support.
This Terms of Service (ToS) document will evolve over time, with additional knowledge of the client requirements, as well as the introduction of new devices and services into the support portfolio provided by DoIT.
Scope
This agreement focuses on staffing, technical infrastructure, and applications that are unique to CUSTOMER and services that are offered by DoIT.