PaperCut Printing Process from a Desktop

This document details the process of printing via PaperCut on a desktop as well as a few troubleshooting steps if there is an issue.

Printing Process on an Auto-login Desktop

  1. Once a print job has been sent to the desired printer a “New Print Job - Alternate Credentials” window will appear. It may take a bit to load.
  2. Review the information on the popup. Please note it will inform you on how much the print is going to cost. 
  3. Enter in the textbox the NetID or 10-digit Print Card Number that will be paying for the print.
    1. Please note a Print Card is not the same as a WisCard number. 
  4. Click "OK".  
  5. Go over to a print release and sign in with the same account that was entered in step #3. 
    • The popup that shows up when someone prints a job to a printer before they can walk to the release station.

Printing Process on a Login Desktop

Paying with the Same NetID as Logged in With

  1. Once a print has been sent to the desired printer a “Printing Confirmation” window will appear. It may take a few seconds. 
  2. Please check if the information on the print job is correct. Note it will let you know how much the print is going to cost on this screen. 
  3. If you would like to pay with the same NetID that you signed into the computer with click "OK" at the bottom right.
  4. Go over to a print release and sign in with the same NetID that was listed above. 
  5.  
    • The popup someone would see when they go to print. What is important about this page is to in the textbox type in a NetID.

Paying with a Print Card or a Different NetID than the One Used to Login to the Desktop 

  1. Once a print has been sent to the desired printer a “Printing Confirmation” window will appear. It may take a few seconds. 
  2. Please check if the information on the print job is correct. Note it will let you know how much the print is going to cost on this screen.
  3. Using the drop down menu to select "Specify a different NetID or Print Card Number".
  4. Printing pop up, this shows the dropdown menu.
  5. Click "OK".
  6. Enter in the Print Card Number or a different NetID that was used to login to the desktop into the textbox. (The screenshot below shows off adding a NetID)
  7. The popup someone would see when they go to print. What is important about this page is to in the textbox type in a NetID.
  8. Click "OK".
  9.  Go over to a print release and sign in with the same Print Card account or NetID that was entered in step #5 above. 

Notes  

  • Make sure the same NetID/print card number that was used to send the job to the printer was used on the release station.
  • Make sure the desired printer was selected for the job to be sent to. 
  • If the print job does not print and the two notes above are correct, have a staff member check on the paper and ink in the printer.

See Also


KeywordsPaperCut Paper Cut Printing Updated autologin kioskDoc ID137448
OwnerAva B.GroupLibraries
Created2024-05-20 13:18:27Updated2024-10-29 10:13:38
SitesInfoLabs, UW-Madison Libraries
Feedback  2   2