The DoIT Operational Framework, ITIL & Service Management Contacts at DoIT

Links for DoIT's Operational Framework, ITIL, and contacts for service management information at DoIT.

DoIT's Operational Framework describes best practices for service management at DoIT. It is based on the ITIL framework (the Information Technology Infrastructure Library).


Service Outage Notification

  • DoIT Outages Page (planned and unplanned outages for services managed or monitored by DoIT)
  • UW System Outages Page (planned and unplanned outages for UW System services managed or monitored by DoIT)


DoIT Contact Emails:



Keywordsitil operational framework email contacts doit change incident configuration management CMDB   Doc ID13969
OwnerVictor P.GroupITSM
Created2010-05-10 19:00:00Updated2023-08-14 13:27:21
SitesDCTeam, DoIT Continuity of Operations Plan (COOP), DoIT Help Desk, DoIT IT Service Management, DoIT Staff, Network Services, Systems & Network Control Center, Systems Engineering, Systems Engineering and Operations
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