SE customer-impacting change notification standard

SE customer-impacting change notification standard

SE will create change records using DoIT's official change management tool whenever maintenance is scheduled on a SE-administered server. These change records will serve as SE's official notification to customers that work is to be performed.

Users can ensure that they receive these notifications by subscribing to their servers at https://kb.wisc.edu/doitstaff/internal/page.php?id=29253 .

To determine what CIs you're currently subscribed to, go to https://kb.wisc.edu/doitstaff/internal/page.php?id=29253 .

More details for change record lead time can be found at https://kb.wisc.edu/doitstaff/internal/page.php?id=8942 .



Keywords:
change record notify notification patching 
Doc ID:
14477
Owned by:
Steve T. in Systems Engineering
Created:
2010-06-15
Updated:
2021-06-14
Sites:
Systems Engineering