Set up a ParkMobile account by app or phone

ParkMobile is a payment app used for Flex Surface permit parking in an assigned lot, after-hours Flex parking in alternate surface lots, and visitor parking in timed stalls on the UW-Madison campus.

Parkmobile app setup instructions

  1. Download the ParkMobile app from your mobile phone app store.

    Screenshot of the ParkMobile app in a mobile phone store.


  2. Open the app and tap Continue to Park.

    Screenshot of the ParkMobile screen that displays when the app is first opened.


  3. For a better experience with the app, allow ParkMobile to use your location.

    Screenshot of the ParkMobile app device location settings.


  4. Tap the Settings cogwheel icon in the bottom-right corner of the screen.

    Screenshot of the home screen in the ParkMobile app showing where to update personal settings.


  5. Tap Sign up to create an account.

    Either connect an existing Google or Apple account, or enter a valid email address and check "I agree to the ParkMobile Terms of Use and Privacy Policy." Follow the prompts to create an account.

    Screenshot of the ParkMobile gateway account creation screen.


  6. The sign-in screen will ask you to sign in using the credentials you chose.

    Screenshot of the ParkMobile login screen.


  7. After signing in, you will be returned to Settings. Under "Profile," select Vehicles to add your vehicle information.

    Screenshot of the profile screen in ParkMobile where account tools are located.


  8. Select Add Vehicle. You will need your license plate number, country, state, and an optional vehicle nickname for easy identification.

    Screenshot of the prompt to add vehicle information in the ParkMobile app.

    Screenshot of the ParkMobile app showing how to add payment information.


  9. Return to the profile screen and select Payment Methods. Follow the prompts to link a mobile-pay account or add credit card information.

    Screenshot of the profile screen in ParkMobile where account tools are located.

Create a ParkMobile account by phone

Call (877) 727-5003 and follow the prompts to enter information and create an account.

Note: there is a $5 charge to set up an account by phone.

Related resources

Flex Parking Program



Keywords:
parking, flex parking, visitor parking, surface lot parking, pay for parking
Doc ID:
147001
Owned by:
Lauren V. in UW Transportation Services
Created:
2024-12-16
Updated:
2025-06-30
Sites:
UW Transportation Services