How to begin a ParkMobile session on the website

This document explains how to begin a ParkMobile session on a web browser. ParkMobile is a payment service for Flex parking in surface lots, and visitor parking in timed stalls on the UW-Madison campus.
  1. Go to parkmobile.io and sign in to your account.



    Screenshot of the ParkMobile website sign-in screen


  2. Click Sign in under "Customer account."

    Screenshot of the ParkMobile customer disambiguation screen


  3. Log in using the credentials you used to create your account.

    Screenshot of the ParkMobile login prompt.


  4. After logging in, click Park Now near the upper right corner of the screen.

    Screenshot of ParkMobile home screen.


  5. Enter the five or six digit zone code and click Confirm Zone.

    How to find your zone code:

    1. Flex permit holders: the code is located on your parking permit. Use this code for parking in your assigned surface lot or parking in an alternate lot after hours.
    2. Flex Accessible permit holders always use zone code 25099.
    3. If you are parking in a timed stall, the code is located on the stall sign.

      Screenshot of the ParkMobile website prompt to enter zone code information.


  6. If a window pops up showing multiple locations associated with your zone code, select University of Wisconsin Madison. Then click Continue.

    Screenshot of the ParkMobile website with a red box around the words "UW Madison."


  7. Select the length of time you plan to park. Then click Continue.

    • Flex permit holders can extend their parking session if needed.
    • Those parking in timed parking stalls may not extend a parking session or park longer than the time posted on the stall sign.
    • ParkMobile will not allow time entries, whether full or partial, outside the range of the lot's enforcement hours. You only need to be in paid status during enforcement hours.

      Screenshot of ParkMobile session duration screen

  8. Choose the vehicle you will be parking (or add a new one), and click Continue.

    Screenshot of ParkMobile vehicle selection screen


  9. Choose a saved payment method (or add a new one), and click Continue.

    Screenshot of ParkMobile payment screen


  10. Review the zone code, parking time, vehicle information and payment information. Then click Pay and follow the prompts to begin your session.

    You may also choose to enter a phone number to receive text message notifications about your parking session.

    Screenshot of ParkMobile confirmation screen

    Related resources



    Keywords:
    parking, flex parking, visitor parking, surface lot parking, pay for parking 
    Doc ID:
    147042
    Owned by:
    Lauren V. in UW Transportation Services
    Created:
    2024-12-17
    Updated:
    2025-11-04
    Sites:
    UW Transportation Services