How to use an electric vehicle (EV) charging station
This document explains how to use the EV charging stations located in UW-Madison campus parking facilities. This service is available for permit and public parking.
Create a ChargePoint account
- Register online with ChargePoint at https://www.chargepoint.com/activate. When signing up, enter your mailing address to receive a ChargePoint card that can be used to begin a charging session.
- Or, download and install the ChargePoint mobile app. Follow the prompts to create an account.
Begin a charging session
- Locate an available station using the ChargePoint app or website.
- Enter the parking facility with your parking permit, or by pulling a visitor ticket at the entry gate.
- Park in an available EV charging stall.
- Start an EV charging session in one of three ways:
- Use the ChargePoint app tap-to-charge option by holding your phone over the reader symbol on the charging unit;
- Find your station on the ChargePoint app and select “Start Charge;”
- Or, tap the ChargePoint card on the card reader symbol on the charging unit.
- Also refer to the instructions on the ChargePoint website.
- Once authorized, the holster unlocks so you can plug the connector into your car.
End a charging session
- At the end of your charging session (or when the four-hour time limit is reached), tap your ChargePoint card on the station reader or use the ChargePoint app to complete the session.
- You may also end an charging session with a partial charge by pressing the black button next to the green light next to the charging plug on your car.
- You can then unplug the connector from your car and put it back in the holster.
If you have any issues with the charging units, contact ChargePoint Support toll free 24 hours at (888) 758-4389.