IT Onboarding - Activating Work Apps

How to activate common work apps

Adobe Acrobat

  1. On the Adobe sign in page, type your NetID email address and click Continue.
  2. If prompted for account type, select the orange "Company or School account" option.
  3. On the NetID login page, enter your NetID and NetID password, then click Log In.
  4. Complete Duo two-factor authentication.

    Box

    First time UW-Madison Box users must complete the steps from both of the sections below if they wish to use the Box Drive desktop application. New users who only want to use the Box web client may skip the desktop application login steps, but must still complete the first-time steps.

    First-Time UW-Madison Box Users

    Use of the UW-Madison Box Service indicates user acceptance of the following:
    UW Madison Enterprise Box Service Terms of Use
    Box Terms of Service

    If you have never accessed your UW-Madison Box account, you will need to log in through the web client in order to get started. You do not need to do anything else besides logging in—your account will be ready as soon as you authenticate!

    For instructions on logging in through the web client, please see UW-Madison Box (Web) - Logging In.

    For information regarding accessibility and usability issues identified with the Box web interface please see Box Accessibility and Usability Information.

    Be aware that we are unable to recover a UW-Madison Box account back to a specific point in time. Box data is not backed up using traditional nightly backups. Box maintains up to 100 versions of each file and deleted files are recoverable from the trash for 90-days. However, if a file ages out of the trash or if the file is purged from trash we can not recover the file.

    Box Desktop App login

    1. On your computer, find and open the Box Drive application.
      1. If this is your first time logging in to your computer, the Box login page should launch automatically.
    2. On the Box login page, enter your NetID email address (NetID@wisc.edu).
    3. On the NetID login page, enter your NetID and NetID password, then click Log In.
    4. Complete Duo two-factor authentication.

    GlobalProtect (WiscVPN)

    1. Open the Palo Alto GlobalProtect client with the globe icon at the top of your screen (macOS) or your Action Center in the bottom-right corner (Windows). If it does not automatically appear in the appropriate location, access the client through your Finder's Applications folder (macOS) or your Start Menu's All Apps list (Windows).
    2. Type in the WiscVPN portal address: "uwmadison.vpn.wisc.edu" and click Connect.
    3. Enter your NetID and NetID password and click Connect.
    4. After successful NetID login, you will be given a Duo prompt. If you enter "1" and click Verify, your Duo device will be sent a push which you will need to accept. You can also enter the code you see in your Duo app or hardware token.

    Microsoft Word, Excel, PowerPoint

    Word, Excel, and PowerPoint share login credentials. It is only necessary to activate one of these apps. Once you do, you'll be signed-in to all three.
    1. On the "Sign in to get started..." screen, click Sign in or create account.
    2. Type your email address and click Next.
    3. In the "Activate Office" window, enter your NetID email address and click Next.
    4. On the NetID login page, enter your NetID and NetID password, then click Log In.
    5. Complete Duo two-factor authentication.

    Microsoft Outlook

    If you've already activated Word, Excel, and/or PowerPoint, then some of these steps may already have been completed automatically and you may not be prompted for them.
    1. On the sign-in page, enter your email address and click Connect.
    2. On the subsequent window, uncheck the box "Setup Outlook mobile on my phone, too". Click Done.
    3. On the NetID login page, enter your NetID and NetID password, then click Log In.
    4. Complete Duo two-factor authentication.

    Microsoft Teams

    If you've already activated Outlook, Word, Excel, or PowerPoint, then some of these steps may already have been completed and you may not be prompted for them.
    1. Select your account if it's already available or click Create or use another account.
    2. If necessary, enter your NetID email address in the "Sign in" window.
    3. On the NetID login page, enter your NetID and NetID password, then click Log In.
    4. Complete Duo two-factor authentication.
    5. If prompted to allow Windows to access your location, click No.

    Webex

    Webex requires you to sign-in with your primary email address. See Microsoft 365 - Finding your Primary Email Address for more information.
    1. Click Sign in.
    2. Enter your primary email address and click Next.
    3. On the NetID login page, enter your NetID and NetID password, then click Log In.
    4. Complete Duo two-factor authentication.

    Zoom

    1. Click SSO ZoomSSOKey
    2. In the "Company Domain" field, type "uwmadison".
    3. On the NetID login page, enter your NetID and NetID password, then click Log In.
    4. When prompted, check the box to "Always allow uwmadison.zoom.us to open links of this type in the associated app" and click Open Zoom Meetings.
    5. If prompted to allow Windows to access your location, click No.

    Keywords:
    license office adobe acrobat zoom teams microsoft word excel powerpoint webex vpn globalprotect box netid sign sign-in log login 
    Doc ID:
    149200
    Owned by:
    Jacob R. in L&S Learning Support Services
    Created:
    2025-03-18
    Updated:
    2025-04-28
    Sites:
    L&S Learning Support Services