Lesson Topics

• Access to CSI
  • Logging onto CSI
    • Web Interface URL:
    • With Access
    • Without Access
    • Data Responsibilities
  • Optimizing CSI Performance
    • Recommended Browsers
    • Performance Slowness
  • Getting Help
    • Web Training
    • Targeted Training
    • Email Support
    • Future Support

Access to CSI

CSI access is determined by your role, group, and permissions. Your UW–Madison affiliation will determine which data elements you can view.

Logging onto CSI

Web Interface URL:

https://uwmadison.fmshosted.com/FMInteract

With Access

When you have access:

• The UW–Madison Single Sign-On page will appear.
• Log in with your NET ID and password.
• You will be directed to the CSI Home Page.

Without Access

If you do not currently have permissions:

• A web page will appear outlining the information required to gain access.
• Email smo@fpm.wisc.edu to request access
• UW-Madison Single Sign On is used for authentication.
• Access to CSI permissions depends on your campus role and justification based on policy UW-6060 Distribution of Facility Data, Documents, and Graphics Information. 

Data Responsibilities

Access to CSI comes with the responsibility of using, storing, and sharing any exported files by observing the conditions below.

• CSI is provided for official UW-Madison business purposes only.
• Public distribution or web posting is not appropriate.
• Store all digital or paper copies in locations with appropriate controls.
• CSI is managed by the Space Management Office, which makes every effort to maintain current and accurate data.
• Reports and floor plans contain disclaimers on prints and exports.
• The date the report was printed is at the top of the report. The data in the report may not be current moving forward.
• Data may not reflect current conditions and users should interpret with care.
• Please direct any questions or concerns to smo@fpm.wisc.edu.

Optimizing CSI Performance

Recommended Browsers

• CSI works best with Google Chrome and Microsoft Edge.
• Switching to one of these browsers may resolve performance issues if you are using a different one.

NOTE: Training videos and snapshots are done using Google Chrome. Other browsers may have slightly different icons and functionality.

Performance Slowness

At times, CSI may experience slow response times.

• Closing the current web page and reopening CSI in a new browser tab can help temporarily resolve the issue.
• Performance improvements may be addressed in future software updates.

Getting Help

CSI support is available through multiple channels, including web-based training and email assistance. Additional training resources will be developed and offered as new needs are identified.

Web Training

Training materials are available online at the Using CSI Knowledge Base

Resources include:

• Step-by-step documentation by CSI topic
• Quick reference Knowledge Base files
• In-depth training videos

Targeted Training

At times, your campus role may require you to interact with CSI directly.
In such cases:

• You will be offered specific training (e.g., for space surveys or departmental data updates).

Email Support

For help with CSI, email: smo@fpm.wisc.edu

• Emails are monitored by the Space Management Office daily, Monday–Friday.
• Response times may vary.

Future Support

We will continue to develop support and training materials based on our ongoing experience and feedback from campus users to ensure resources remain relevant and effective.

Please reach out to smo@fpm.wisc.edu with any ideas or additional training needs.

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