To open a remote desktop connection on a Windows machine:

• Click the start bottom on your computer
• In the search box type: remote desktop connection
• In the list of results click on: Remote Desktop Connection
• In the computer field type: laboratory.uwsc.wisc.edu
• Click Connect
• If you have a netid, enter your username and password
  • user ID: AD.WISC.EDU\netid
  • password: 
• If you don't have a netid, let a project director know and we'll get you a login.
  • user ID: UWSC-LAB-2012\[the user name the pd gave you]
  • password: (will be sent by secure email)
• Then click OK

To open up a remote desktop connection on a Mac:

• Required: use this free application, NOT the built in remote desktop application. https://itunes.apple.com/us/app/microsoft-remote-desktop/id715768417?mt=12&ign-mpt=uo%3D4
• Click the New button with the plus icon in the upper left corner of the application
• Specify the following in the window which pops up
  • Connection name: laboratory.uwsc.wisc.edu
  • PC name: laboratory.uwsc.wisc.edu
  • User name: ad.wisc.edu\netid
  • Password: password
  • (Optional) Clear the "Start session in full screen" checkbox
• Close the window which opened
• Double click the connection you just created.

Once connected, there should be an project icon on your desktop.  Opening that will launch the instrument.  If you don't see a project icon or run into another issue, please contact the project director.

Both Mac and Windows users: please use the start menu to log off. This frees up resources on the testing server for other users.

• Time limit for disconnected sessions (e.g. hitting X and not logging off): 30 min
• Time limit for active but idle remote desktop sessions: 1 hr
• Time limit for active remote desktop sessions: 8 hours 

Note: Windows XP is not supported. Mac OS 10.11.2 is supported (other versions may work).