Campus Network Engineering Meeting Notes - Ports randomly going offline and don't comeback

Full history of meeting notes on the agenda item "Ports randomly going offline and don't comeback  - causing network instability in 3 locations - UBay800/HCWhite/MSB (Cisco 3650  stack)".
  • 09OCT23: We discussed what happened at ubay800 and that the in the end the solution was to replace the copper patch cable for ubay800. James will and this to the KB after the definitive solution for HCWhite and MSB are determined. We don’t provide the station cable (cable going from data jack to end device) so the LAN admins buy them. The ability to run the tdr test is an option in our Looking Glass tool that LAN admins can use. We could share our preferred cable manufacturer and share that with LAN admins. Dennis said we could add the preferred cables to Shop UW(https://shopuwplus.wisc.edu/) too make it easier for LAN admins. Dennis will bring this up in the next NAG meeting. Scott did the tdr test and changed the 1Gig speed to 100Meg(uses less strands in the cable) which was a work around until the good patch cable is installed for ubay800. This will be brought up in the NS manager meeting by Bill/Dennis. There will be a recommendation sent to LAN admins. Leaving on agenda. Review after next NAG meeting which is in November. Review on 20NOV23.
  • 18DEC23: Dennis brought getting the correct patch cables up at the NAG meeting and is going to get this into the catalog at Shop UW. Communication will go out to all LAN admins after the correct cables are put into Shop UW. This will include station cables as well as patch cables. Review in a month.
  • 22JAN24: Dennis is working with DoIT Communications. Review in a month.
  • 04MAR24: Dennis is working with DoIT Communications. Review in a month.
  • 15APR24: Dennis is working with DoIT Communications. Review in a month.
  • 10JUN24: Dennis is working with DoIT Communications. Review in a month.
  • 26AUG24: Dennis and John went over the details. Dennis is going to try to get the parts into ShopUW+. Ron is currently ordering these cables through Anixter since they have not been added to ShopUW+. Dennis will work on getting them added to ShopUW+. Review in a month.
  • 30SEP24: Dennis did not have a chance to work on this. Review in a month.
  • 28OCT24: Dennis did not have a chance to work on this. Review in a month.
  • 02DEC24: Dennis did not have a chance to work on this. Review in 2 months.
  • 03FEB25: Dennis did not have a chance to work on this. Review in 2 months.
  • 05MAY25: Dennis did not have a chance to work on this. Review in 2 months.
  • 07JUL25: Dennis did not have a chance to work on this. Review in 2 months.


Keywords:
Ports randomly going offline and don't comeback  causing network instability in 3 locations UBay800 HCWhite MSB Cisco 3650 stack 
Doc ID:
155446
Owned by:
Leah S. in KB Demo
Created:
2025-10-10
Updated:
2025-10-15
Sites:
KB Demo