IT Infrastructure Overview

IT Infrastructure provides foundational technology services—such as storage, collaboration tools, and core IT capabilities—that support operational and administrative needs across SMPH.

Overview

The IT Infrastructure service line provides the foundational technology environment that supports SMPH operations. This includes core technical services such as networking‑adjacent support functions, school‑supported storage options, and collaboration tools documented on the IIT website. IT Infrastructure ensures that SMPH systems run reliably, securely, and at the scale needed for administrative, instructional, and operational work.

Services

    IT Infrastructure provides support in the following high‑level areas:

    • School‑Supported Storage & File Services
      Includes institutionally supported storage options documented under IIT’s IT and Informatics Services.

    • Collaboration & Conferencing Tools
      Core technology platforms for communication and collaboration that are supported schoolwide.

    • Core Technology Infrastructure
      Foundational IT services that support SMPH operations, system stability, and environment continuity.

    Get Support

    • For infrastructure‑related needs or questions, use the SMPH Navigator general request form https://navigator.med.wisc.edu. Requests will be routed appropriately.

    • Additional Help
      For information on phone support, A/V contacts, and extended IT assistance options, visit: https://iit.med.wisc.edu/help/


      Keywords:
      IT infrastructure, storage, collaboration tools 
      Doc ID:
      159142
      Owned by:
      Laura M. in SMPH
      Created:
      2026-02-19
      Updated:
      2026-02-23
      Sites:
      School of Medicine and Public Health