Plesk Accessibility and Usability Information
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Accessibility and usability evaluation findings
Summary
The Plesk interface has several accessibility barriers that would create moderate barriers to access for some users, such as color contrast barriers or content that becomes cluttered when magnified. The interface is very complex, and some elements are missing programmatic labels or alt text, and these barriers could significantly impact screen reader users.
Details on barriers repeated throughout Plesk
Color contrast barriers
In light mode, the blue used for links and grey used for some text throughout the platform do not have sufficient contrast with the white background. Additionally, the color combinations for highlighting active page names and some icons do not have sufficient contrast.





In dark mode, some buttons and menus don’t have sufficient contrast with the background of the page.


In both light and dark mode, the color combination for warning text does not have sufficient contrast.




This barrier primarily relates to the following accessibility guidelines:
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Perceivable: All visual elements have sufficient color contrast. (1.4)
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Missing alt text
The DoIT Shared Hosting logo includes the filename in its alt text
alt="apSKwN6witA.gif - Homepage"

This barrier primarily relates to the following accessibility guidelines:
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Perceivable: All content has text alternatives. (1.1.1)
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Inconsistent and low visibility indication of keyboard focus
The visual styling of keyboard focus takes several forms throughout the platform, some more apparent than others. Some elements receive a faint blue outline, while other elements like buttons receive a slight shift in color, like a blue or grey wash.
Expected behavior: The visual indication of focus should be strong and high contrast and, ideally, consistent throughout the platform to make it easier for the user to identify which element has focus.
This barrier primarily relates to the following accessibility guidelines:
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Operable: Each item receiving focus has a visible indicator (2.4.7)
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Details on barriers found in Files manager
Screen reader barriers in folder panel
When the folder panel first receives screen reader focus, the screen reader begins to announce the entire panel until the user interrupts the announcement. Then, as the user navigates through the list, each folder has two “unlabeled” elements before the user reaches the actual tab stop for the folder. The following video demonstrates both of these barriers: Screen reader barriers in folder panel
Expected behavior: First, the screen reader would only announce the first item in the panel and the number of additional items in the list. Then, both the expand arrow and folder would have unique labels when they receive keyboard focus.
This barrier primarily relates to the following accessibility guidelines:
Keyboard and screen reader barriers in file manager table
The column that holds the actions menu has an empty column header, which can be confusing for screen reader users. Additionally, when navigating via keyboard, the user cannot place focus on the clickable file or folder name or the permissions column. While it appears that the user can access permissions from the actions menu, there does not appear to be an equivalent for selecting the folder name without returning to the sidebar.
The following screenshot shows the empty column header:

The following screenshot shows the expanded actions menu, with an option to rename the folder or change permissions, but not to drill down into the “private” folder:

Expected behavior: All columns must have a column header. Additionally, all actions available through click must be available by keyboard only navigation.
This barrier primarily relates to the following accessibility guidelines:
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Operable: Elements are selectable and interactive via keyboard. (2.1)
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Details on barriers found in Hosting
Viewport is crowded at higher levels of magnification
When the user magnifies the screen to 300% or 400%, the banner and Save/Cancel buttons crowd most of the viewport and the content becomes difficult, or impossible, to view.
The following screenshot shows the content at 300% magnification:

The following screenshot shows the content at 400% magnification:

Expected behavior: Content should reflow and adjust so that it is still easily viewable at higher levels of magnification.
This barrier primarily relates to the following accessibility guidelines:
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Perceivable: Content reflows as it is magnified or the screen orientation changes. (1.4.10)
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Anchor links are not included in keyboard navigation
The Domain Settings and Webspace Settings anchor links in the Hosting Settings menu are not included in the keyboard navigation order. This could lead to a perceived loss of functionality for keyboard users. The following screenshot shows the anchor links from the flyout menu:

Expected behavior: All actions available through click must be available by keyboard only navigation.
This barrier primarily relates to the following accessibility guidelines:
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Operable: Elements are selectable and interactive via keyboard. (2.1)
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