WiscIT - Send an Email From a Service Request

This document details instructions on how to send an email from a Service Request in WiscIT.

  1. Open the Service request.

  2. Navigate to the details tab.

  3. Click Add >  Email

  4. Compose the email message.

  5. When ready to send, click save.

Once saved, the email will be added to the details tab and it should send to the recipient(s) near instantly. 


Keywords:
wiscit neurons ivanti how to send an email message mail journal customer service request 
Doc ID:
162109
Owned by:
Will C. in WiscIT
Created:
2026-06-21
Updated:
2026-06-21
Sites:
DoIT Help Desk, WiscIT - Wisconsin IT Service Manager