SSL Certificate Support

This document provides channels of support for users to contact if they are having issues with SSL certificates.

Support Options

  • Call the DoIT Help Desk (4-HELP)

  • Contact

  • For unusual cases, we will likely refer you to Sectigo directly for support, see the following instructions:

    • Web Support: Search the Incommon Knowledgebase and Forum archives before submitting a support ticket.

    • Email Support (Available 24x7): Create a support ticket directly with Sectigo. Once Sectigo receives the email, an auto responder will reply with the corresponding ticket number.

    • Telephone Support (Monday through Friday, 4 AM to 8 PM Eastern): Dial 1 (888) 256-2608, Select the relevant option (ex: Option 3 is technical support).

Keywords:server certificates ssl incommon comodo   Doc ID:18912
Owner:Jake S.Group:SSL Server Certificates
Created:2011-06-19 19:00 CDTUpdated:2021-03-09 11:20 CDT
Sites:DoIT Help Desk, DoIT Staff, DoIT Web Hosting, Office of Cybersecurity, SSL Server Certificates, Systems & Network Control Center
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