SIS - Service Indicators/Holds: Overview & Security

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A Service Indicator, often referred to as a hold, is added to a student’s record to indicate something has been completed or needs to be completed, such as meet with an advisor or pay a fee. Services impacted often include not being able to add courses, enroll (add/drop/swap), and/or request official student records, such as a transcript.


There are two types of Service Indicators:

Negative
Negative Service Indicator Icon
Negative service indicators (also called ‘holds’) have a negative impact on the student. Negative service indicators prevent students from services such as enrolling in classes and receiving student records.

Examples of Negative Service Indicators:

  • Student Must Meet with their Advisor
  • Unpaid Tuition
  • Fee Holds (e.g. Library, Residence Halls, SHIP)
  • Default on Student Loan
Tip: When you see the red Circle with a diagonal slash  icon (international 'No' symbol) on a students record, select it to view a list of their negative service indicators.
Positive
Positive Service Indicator Icon Star

Positive service indicators have no impact on the student.
A positive service indicator is mainly used for administrative tracking purposes.

Examples of Positive Service Indicators:

  • Eligibility for certain Financial Aid programs
  • Veterans Benefits
  • International Student Services
  • Computerized Records

Tip: When you see the red Star icon on a students record, select it to view a list of their positive service indicators.

 


SIS Security Needed For Service Indicators

To ViewRequest one of the following SIS Security Roles:
  • SR_IDEMO
  • SR_IACAD
  • SR_IFULL
  • SR_IENRL
To ModifyRequest this SIS Security Role:
  • SR_USI
  • and type in the Code & Reason
    (e.g. ADV/AL&S or ADV/GRAD)



See Also:




Keywords:Service Indicators Overview hold SIS, registrar, Office of the Registrar, RO   Doc ID:24907
Owner:Kathleen C.Group:Office of the Registrar
Created:2012-06-29 09:06 CDTUpdated:2021-06-14 18:26 CDT
Sites:Office of the Registrar
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